Support
Visionmetric provides a comprehensive support service for its E-FIT and EFIT-V products to all registered customers. The service includes the following benefits.
  • All program upgrades and new releases are provided free of charge.
  • Technical support service: A comprehensive, expert software support service includes:
    • Support telephone line 01227 824667 during normal office hours (9am – 5.00pm) Monday to Friday.
    • Email support on
    • Access to our online forum to exchange information and tips with existing users.
  • Full Installation and testing: Initial installation and testing of purchased software on the customer’s hardware is offered at our offices.

Why VisionMetric?

  • World-renowned E-FIT and EFIT-V facial composite systems.
  • Used by over 90% of British Police Forces.
  • Used in over thirty other countries worldwide
  • Main providers of Facial ID training to UK police force