CUSTOMER SUPPORT AND MAINTENANCE PROGRAMME
VisionMetric provides a comprehensive support service to all registered customers. The service includes the following benefits -
- All program upgrades and new releases provided free of charge.
Support telephone line (+44) 1227 811790 available during normal office hours (9am - 5:00pm GMT) Monday to Friday.
Email at firstname.lastname@example.org. Response within 24 hours.
Full installation and testing: Initial installation and testing of purchased software on the customer's hardware is offered at our offices.
You don't need to have a problem to call on our service. We are happy to advise on effective use of our products and all aspects regarding the production and use of composite images.
See Visionmetric's Dr Chris Solomon speak on CNN
Composites increase the performance of identification from line ups. See http://www.jove.com/video/53298/holistic-facial-composite-creation-subsequent-video-line-up
Welcome to new EFIT6 customers
- South Wales Police Service
- Northamptonshire Police
- Devon and Cornwall
- The South African Police Service
We look forward to working with you all.
EFIT6 is Visionmetric's latest software release. It provides all that was good in EFIT-V with a smart and intuitive new interface and a variety of powerful new features. Next UK training course takes place Canterbury, July 10-14 2017. Contact us for details.
FORTHCOMING TRAINING COURSES:
- Facial Identification Training Course: EFIT6, Canterbury, July10-14 2017